refund & transfer policy

At soluna medicines, we want to offer our community members the most loving, heart-opening experience possible. That’s why we believe our refund policy to be fair, clear, and transparent. Read about them below, and contact us with questions.

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All persons working with soluna medicines are responsible for being aware of our refund policy before they commit to any event or experience.

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There are NO refunds and NO full transfers at soluna medicines. There are ONLY partial transfers of your investment for events that qualify. This is a small business run by a single woman and a small team. Every dollar goes into the continue ability to offer healing space in this way. Thank you for your investment in this work and thank you for understanding.

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When you "transfer" your payments you receive a credit with soluna medicines that can be applied to any future event.

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Any circle or event where you invested less than $80 : There are no refunds and no transfers available. For women's circles, cacao ceremonies, holiday circles, and ecstatic dances where you donated more than $80 you are able to transfer any payments after $80. Meaning if you sent in $100 as your donation you can transfer $20 to the next soluna medicines event you chose to participate in. You could then come to the next circle for $20 "off" since you have the credit.

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Kambo : There are no refunds available. If you need to change session dates within 5 days notice -- 120 hours before your session start time -- then there is NO session date change fee! If you cancel within 5 days of your session then there is a $50 rescheduling fee. This is due to high demand for this work and being booked out with clients. Please make sure to commit to your session.

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Women's nude body painting : There are no refunds available. If you can not make the event and let us know within a week -- 168 hours before start time -- of when we meet there is a $50 fee. The remainder of any payments you sent in can be transferred to any other event you chose to participate in at a future date. If you can not make the event and let us know within the 7 days before the event -- 168 hours before start time -- then NONE of your payments are refundable and NONE of your payment can be applied to a soluna medicines credit. YOU MAY sell your ticket to the retreat privately and have that person take your place. There is a $50 ticket transfer fee to be paid by the original ticket holder.

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Coaching : No refunds on any payments. You can change session dates freely at no penalty to you.

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Other experiences : No refunds on any payments. Please check the information on that specific events page for more information.

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